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🧾 Course Requirements: SAP S/4HANA Sales and Distribution (SD)

✅ Prerequisites (for Learners)

The following foundational knowledge and skills are recommended for a smooth learning experience:

• Basic Understanding of Sales and Distribution Processes

  • Familiarity with core sales processes like Order-to-Cash (O2C), pricing, delivery management, and billing.

  • Knowledge of concepts like customer relationship management (CRM) and inventory management.

• Basic ERP Knowledge

  • Understanding of Enterprise Resource Planning (ERP) systems and business process automation.

  • Previous exposure to SAP (ECC or S/4HANA) or any other ERP system is beneficial but not mandatory.

• Basic Business and Accounting Knowledge

  • Basic understanding of business functions such as sales, procurement, and finance.

  • Understanding of simple accounting concepts related to sales, billing, and payments.

• Computer and Spreadsheet Skills

  • Comfortable working with Microsoft Excel (for reporting) or other spreadsheet tools.

  • Basic proficiency in navigating enterprise software and web-based applications.

🧾 Course Title: SAP S/4HANA Sales and Distribution (SD) – Optimizing Sales and Customer Processes

Course Description:

This comprehensive course provides an in-depth understanding of the SAP S/4HANA Sales and Distribution (SD) module, an essential component for managing the end-to-end sales and customer processes within SAP S/4HANA. It is designed for professionals working in sales, customer service, supply chain, and SAP consulting roles who want to gain expertise in SAP's next-generation digital platform.

The course covers key topics such as order-to-cash (O2C) processes, sales order management, pricing and billing, shipping and delivery management, and customer relationship management (CRM). Learners will understand how SAP S/4HANA SD simplifies and integrates these functions to enable efficient sales processes, accurate order management, and improved customer experience.

Using hands-on exercises and real-world case studies, participants will also explore how SAP S/4HANA’s advanced capabilities, like real-time reporting, Fiori applications, and cloud solutions, transform traditional SD processes to provide more agility and business insights. Additionally, the course emphasizes the integration of SAP SD with SAP MM (Materials Management), FI (Financial Accounting), and other modules to offer a holistic view of enterprise sales management.

By the end of this course, participants will have the skills and knowledge to configure and optimize SAP SD in their organizations, troubleshoot issues, and support SAP S/4HANA implementations.

🎯 What You’ll Learn:

• Overview of SAP S/4HANA architecture and its impact on Sales and Distribution
• Configuring and managing Sales Orders, Delivery, and Billing processes
• Setting up Pricing, Taxes, and Discounts within SAP SD
• Integration of SAP SD with Materials Management (MM), Financial Accounting (FI), and Customer Relationship Management (CRM)
• Managing Customer Master Data and creating Customer Groups
• Real-time order processing and tracking with SAP Fiori apps for SD users
• Shipping and Delivery Management: Processing deliveries, returns, and logistics execution
• Credit Management and Accounts Receivable (AR) processes in SAP SD
• Utilizing SAP S/4HANA analytics and real-time reporting to gain insights into sales performance
• Key configurations in Enterprise Structure, Sales Area, and Document Flow

👨‍💼 Who Should Enroll:

• Sales and Distribution Professionals seeking to deepen their expertise in SAP SD
• SAP Consultants transitioning into SAP S/4HANA or specializing in SD implementation
• Business Analysts involved in sales, customer management, or order fulfillment processes
• ERP Professionals with experience in SAP ECC, who wish to upgrade their knowledge to SAP S/4HANA SD
• Graduates or Professionals with a background in Sales, Customer Service, or Supply Chain Management
• Individuals preparing for SAP S/4HANA SD Certification or aiming to contribute to SAP SD project implementations